PRIVACY POLICY

Version 1.0
23 October 2025

Etana Energy (“we”, “our”, “us”) is committed to protecting personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”). This Privacy Policy explains how we collect, use, store, and share personal information when engaging with clients, suppliers, and business partners.

By using our website (https://www.etana.energy) or interacting with us in a business capacity, you agree to the terms of this Privacy Policy.

1. Information Officer & Contact Details
Information Officer: Evan Rice
Email: info@etana.energy
Postal Address: Level 5 North, Letterstedt House, Newlands on Main, 13 Main Road, Newlands, Cape Town, 7700
Telephone: +27 83 516 7970

2. Information We Collect

We may collect the following categories of personal information:

In the course of our business activities, we may collect:

• Business and contact information: names, job titles, email addresses, phone numbers, business addresses.

• Contractual information: agreements, correspondence, proposals, invoices.

• Payment details: company banking information, billing records.

3. Purpose of Processing

We process personal information primarily to:

• Establish and manage business relationships with clients, partners, and suppliers.

• Perform contractual obligations and provide services.

• Communicate regarding projects, proposals, and support.

• Manage invoicing, payments, and financial administration.

• Comply with legal, tax, and regulatory requirements.

We do not use personal information for consumer profiling.
Marketing communications are business-to-business and limited to relevant updates or opportunities.

4. Sharing of Information

We only share personal information where necessary, including with:

• Service providers who support our operations (e.g. IT, hosting, professional services).

• Regulatory authorities where required by law.

• Business partners where collaboration requires sharing of limited information.

We will not sell or rent personal information.

5. Cross-Border Transfers

Where data is stored or processed outside South Africa (e.g. cloud services, email systems), we ensure appropriate safeguards are in place in line with POPIA.

6. Security and Retention

We implement appropriate technical and organisational measures to secure personal information.

We retain information only for as long as necessary to fulfil business or legal purposes, after which it will be securely deleted or anonymised.

7. Your Rights

Under POPIA, individuals have the right to:

• Access their personal information held by us.

• Request correction or deletion of inaccurate or outdated information.

• Object to processing under certain circumstances.

• Lodge a complaint with the Information Regulator of South Africa.

Requests can be directed to our Information Officer at the contact details above.

8. Cookies & Website Use

Our website uses cookies and analytics to improve functionality and performance. You may disable cookies in your browser, but some features may not work as intended.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this website with an updated “last revised” date.